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Read our expert insight, with tips, best practice examples and the latest news, to help your business.

Segmentation: The Specialist
Segmentation: The Specialist

A specialist commands a higher price, greater loyalty and better referrals.  With professional service firms and other service industries, where there may well be others who can claim specialist status…

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Values and Fingerprints, One and the Same
Values and Fingerprints, One and the Same

“Values are like fingerprints. Nobody’s are the same, but you leave ‘em all over everything you do.”  – Elvis Presley    Company Values Make a Company Stand Out  Many companies…

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AI: Tool or Crutch
AI: Tool or Crutch

Everyone seems to have a hot take on AI, most of which being that it is a double-edged sword, but it doesn’t have to be if used as a tool…

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The role of a marketing director
The role of a marketing director

The Role of a Marketing Director A Marketing Director’s duties   Market insights and actionable strategies provided by a marketing director can be instrumental in driving a firm forward. The…

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Professional services marketing history
Professional services marketing history

Professional services marketing history Professional services marketing is relatively new, with the late 1980s being widely seen as the start point. Accountants led the way through to the 1990s when…

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What are company values?
Why values matter
What are company values?

What are company values?Company values are a non-financial descriptor of a business. They encompass the style and principles with which a company conducts itself. Establishing and communicating clear company values…

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